Home Administrator

Stow Healthcare Group; Long Melford; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Blue Light Card

Company pension

Free uniform

Free Wifi

Free DBS

Staff meals

Employee assistance programme

Awards ceremony

Job summary

Stow Healthcare Group is seeking a Home Administrator to support the home and deputy manager, acting as the first point of contact for residents and families while handling a range of administrative tasks in collaboration with the home management team.

You will liaise with head office on invoice queries and staff payroll, coordinate staff training and onboarding, and oversee onboarding for new starters. The role is 40 hours per week, 9am-5pm, Monday to Friday with some flexibility.

Qualifications

• Experience in a professional administrative role.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Highly organised with strong attention to detail.
• Excellent written and verbal communication skills.
• Flexible, patient, caring attitude and a true 'people person'.

Responsibilities

• Support the home and deputy manager.
• Be the first point of contact for residents and their families.
• Perform administration tasks with the home management team.
• Coordinate with head office on invoice queries and staff payroll.
• Coordinate staff training and onboarding of new starters.

Skills

Administrative experience

MS Office

Highly organised

Excellent communication

People-oriented

Attention to detail

Job description

Our Home Administrator Role

• Supporting the home and deputy manager
• First point of contact for residents and their families
• Working with the home management team performing numerous administration tasks
• Working with the head office team on invoice queries and staff payroll
• Coordination of staff training and overseeing the onboarding of new starters
• 40 hours per week - 9am - 5pm Monday to Friday - some flexibility needed

The skills you’ll need

• Experience in a professional, administrative role
• Proficient with Microsoft Office (Outlook, Word, Excel)
• Highly organised
• Excellent written and oral communication skills
• Flexibility, patience, caring attitude and a real 'people person'
• An eye for detail

The Benefits of Working for Stow Healthcare

• Retail and food discounts - Blue Light Card
• Working for the best care provider in the UK. Winner of the Excellence in Small Residential Care Award - LaingBuission Awards 2024, Care Group of the Year Winner- National Care Awards 2023, 2022 & 2021. Care Employer of the Year- National Finalist at the Great British Care Award 2025.
• Top Care employer
• Comprehensive training and opportunities to gain or add to qualifications (L2, L3)
• Company pension scheme
• Contracted hours giving you security
• Free Uniform
• Free Wifi
• Free DBS (Ts and Cs apply)
• Free staff meal
• Employee Assistance Programme
• Employer Recognition Scheme
• Annual Stow Awards Ceremony

About Us

• Award-winning care provider, proudly recognised with national awards for excellence in care, nursing and leadership.
• Winners of national awards for management, nursing, and care