Holistic Care Coordinator - Primary Health Network

Conexus Healthcare; Wakefield; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Trinity Health Group is seeking a Care Coordinator to join the PCN team at Trinity Medical Centre and across the PCN district. You will deliver personalised, holistic care, support patients to access appropriate services, and coordinate appointments and plans to meet individual needs.

Responsibilities include using population health intelligence, signposting to services, and contributing to MDT activities. Applicants should have NVQ3 or equivalent and prior health/social care experience.

Qualifications

• Educated to NVQ level 3 in a relevant subject or equivalent qualification or proven relevant experience.
• Experience of working in a support role either in the health and social care sector or within a customer focused based organisation.
• Evidence of undertaking the relevant care coordinator training and/or the care certificate.

Responsibilities

• The Care Coordinator will work as part of the PCN team to provide personalised, holistic support to patients, helping them to access appropriate care, services and support.
• Using population health intelligence to identify and proactively support cohorts of patients in line with service priorities and contractual requirements.
• Contacting patients to understand their individual needs, supporting shared decision-making and developing trusting, person-centred relationships.
• Developing and supporting personalised care and support plans with patients and their families, ensuring records are accurate and kept up to date.
• Navigating and signposting patients, carers and families to appropriate health, social care, community and voluntary sector services.

Skills

Communication skills

Documentation

Writing & reporting

Data entry

Presentation skills

Education

NVQ level 3 in a relevant subject or equivalent qualification or proven relevant experience

Tools

Microsoft Office

Job description

Trinity Health Group is seeking a Care Coordinator to join the PCN team at Trinity Medical Centre and across the PCN district. You will deliver personalised, holistic care, support patients to access appropriate services, and coordinate appointments and plans to meet individual needs.

Responsibilities include using population health intelligence, signposting to services, and contributing to MDT activities. Applicants should have NVQ3 or equivalent and prior health/social care experience.