Holidays Cottage Cleaner

National Trust; Somerton; Presencial; GBP 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Substantial pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Resumo da oferta

The National Trust is seeking a Holiday Cottage Cleaner in South Somerset to prepare cottages between guest stays and ensure a welcoming, pristine environment. The role is known internally as a Holidays Operation Assistant and involves contributing to a high-service atmosphere for visitors.

You will work as part of a team or independently, with attention to detail and a willingness to learn new skills, while PPE and safety measures are provided to all staff.

Qualificações

• Focused on giving great service to everyone you meet.
• A team player, but also happy to work on your own initiative.
• Well-organised and adaptable.
• Willing to learn new skills.

Responsabilidades

• On changeover days, clean and prepare cottages to be pristine and welcoming for guests.
• Watch for items not as they should be and report repairs or odd jobs.
• Replace broken items from store supplies if needed.
• Full PPE is provided for all teams and extra protection measures are in place.

Conhecimentos

Customer service oriented

Team player

Organised

Willing to learn

Descrição da oferta de emprego

We're looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages in South Somerset.

We'd love to hear from you if you're: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills.

Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What you'll be doing

On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies.

Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places