Holidays Cottage Cleaner

National Trust; Bridport; Sur place; GBP 12 000 - 18 000; Temps partiel

Avantages offerts par ce poste

Pension up to 10%

Free NT places

Rental deposit loan

Season ticket loan

EV car lease

Perks at work discounts

Holiday allowance 32 days

Flexible working

Employee assistance

Free parking

Résumé du poste

The National Trust is seeking a Holiday Cottage Cleaner to prepare our West Dorset cottages to a high standard. You will handle changeovers on flexible days and ensure every cottage is welcoming for guests.

Full training will be provided, and a positive, service-minded attitude is essential. Role requires reliable transport due to remote locations, weekend coverage, and a zero-hour contract with flexible hours.

Qualifications

• Focus on giving great service to guests.
• Team-oriented but able to work independently.
• Well-organised and adaptable to varying schedules.
• Willing to learn new skills related to cleaning and guest care.

Responsabilités

• Clean and prepare cottages to high standards for guests.
• Ensure changeover readiness between bookings.
• Monitor for repairs or odd jobs and report them.
• Replace broken items from stock if needed.
• Wear and follow PPE guidelines; adhere to safety measures.

Connaissances

Service orientation

Team player

Well organised

Adaptable

Willing to learn

Description du poste

We're looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages in West Dorset. Due to the remote location of some our cottages you will need your own reliable transport. Changeover days are any day between Monday and Saturday between 10am and 4pm so flexibility is required and a passion to clean our cottages to the highest standards. Full training will be given.

We'd love to hear from you if you're: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills.

Hours/ working pattern:

Seasonal, flexible, weekends. This is a zero-hour contract, meaning we can't guarantee a set number of hours each week.?While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.?? Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video.

What you'll be doing

On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies. Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

The package

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
• Click here to find out more about the benefits we offer to support you.