Holiday Retail Customer Assistant — Fast-Paced & Digital

Marks & Spencer Group; Chester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant to be at the frontline of a fast-paced retailer. You'll help customers, share product knowledge, and contribute to a seamless shopping experience across departments.

You'll use Sparks App and in-store devices to assist customers, handle queries, and drive sales while staying adaptable to changing store needs. A resilient, team-oriented approach is essential, with a readiness to work flexibly during peak periods.

Job description

Marks & Spencer is hiring a Customer Assistant to be at the frontline of a fast-paced retailer. You'll help customers, share product knowledge, and contribute to a seamless shopping experience across departments.

You'll use Sparks App and in-store devices to assist customers, handle queries, and drive sales while staying adaptable to changing store needs. A resilient, team-oriented approach is essential, with a readiness to work flexibly during peak periods.