Holiday Retail Advisor — Seasonal Customer Experience

Boots; Bishopbriggs; Sur place; GBP 18 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Employee discounts

Retail discounts

Wellbeing support

Résumé du poste

Boots is hiring a Seasonal Customer Advisor to help customers find perfect gifts and take advantage of great offers this Christmas. You’ll be at the heart of the busy store, delivering friendly service, assisting with stock, deliveries and in-store operations.

This temporary role offers a dynamic, fast-paced environment with a strong team spirit and opportunities depending on local availability. Boots prioritises friendly customer experiences during the festive season.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused - enjoys talking to people and helping customers have a great experience.
• Team player - supports others and cares about team success.
• Operations ready - comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude - sees what needs doing and takes ownership.
• Resilient - stays positive and focused during busy periods.
• Energy and stamina - keeps energy high throughout long, active shifts.
• Confident asking questions - asks for help when needed to get things right.
• Comfortable with technology - learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsabilités

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Connaissances

Customer service

Team player

Resilience

Outils

POS tills

Self-checkouts

Description du poste

Boots is hiring a Seasonal Customer Advisor to help customers find perfect gifts and take advantage of great offers this Christmas. You’ll be at the heart of the busy store, delivering friendly service, assisting with stock, deliveries and in-store operations.

This temporary role offers a dynamic, fast-paced environment with a strong team spirit and opportunities depending on local availability. Boots prioritises friendly customer experiences during the festive season.