Holiday Reservations Specialist | Uncapped Commission

Olympicholidays Hyperion; Greater London; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Uncapped commission

Job summary

Olympic Holidays in the UK is seeking motivated Reservations Consultants to join our team. You will take calls from the public and travel agents, assemble bespoke package holidays including flights, accommodation and transfers, and manage enquiries from quote to booking using our in-house ivector system.

We expect strong customer service, clear communication and the ability to work in a busy travel office. Salary is discussed at interview with an uncapped commission structure in a UK office.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage multiple tasks and prioritize under pressure.
• Experience in travel bookings or reservations is a plus.
• Proficient with MS Office and basic computer literacy.

Responsibilities

• Build package holidays from quote to booking, including flights, accommodation and transfers.
• Serve both direct customers and travel agents.
• Liaise with external suppliers for inventory and special requests.
• Provide exceptional customer service on calls and emails in a confident and professional manner.
• Assist other departments when required.
• Possibly specialise in Weddings or Group Travel based on aptitude.

Skills

Customer service

Communication

Time management

Multitasking

Negotiation

MS Office

Team player

Tools

Ivector system

Job description

Olympic Holidays in the UK is seeking motivated Reservations Consultants to join our team. You will take calls from the public and travel agents, assemble bespoke package holidays including flights, accommodation and transfers, and manage enquiries from quote to booking using our in-house ivector system.

We expect strong customer service, clear communication and the ability to work in a busy travel office. Salary is discussed at interview with an uncapped commission structure in a UK office.