Holiday Optical Assistant | Customer Experience Pro

BAILEY NELSON AUSTRALIA FRANCHISING PTY LTD; Chadstone; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Product allowance

Onboarding & training

Online learning platform

Supportive culture

Job summary

Bailey Nelson is seeking Christmas Casuals for our South East Melbourne stores, including Chadstone and Southland. This temporary casual role runs from early November 2026 to end of January 2027, with full availability during peak season and weekends.

You’ll help customers with eyewear journeys, offer styling advice, and support eyewear needs in a fast-paced retail setting. Onboarding and world-class learning resources help you grow with BN this holiday.

Qualifications

• Seasonal, temporary Christmas Casual role for 3 months.
• Availability across the peak holiday season including weekends.
• Prior customer service in retail or hospitality preferred.
• Willingness to learn and onboard quickly.

Responsibilities

• Guide customers through eyewear journeys with styling advice and frame recommendations.
• Assist customers with optical needs and ensure a warm, memorable visit.
• Maintain high energy on the floor to support fast-paced retail operations.
• Collaborate with Optical Assistants, Store Leaders, and Optometrists to ensure smooth peak trading.

Skills

Customer service

Team player

Time management

Problem-solving

Enthusiastic

Job description

Bailey Nelson is seeking Christmas Casuals for our South East Melbourne stores, including Chadstone and Southland. This temporary casual role runs from early November 2026 to end of January 2027, with full availability during peak season and weekends.

You’ll help customers with eyewear journeys, offer styling advice, and support eyewear needs in a fast-paced retail setting. Onboarding and world-class learning resources help you grow with BN this holiday.