Seasonal Retail Assistant: Festive Customer Experience

Boots; Hayle; Sur place; GBP 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

Employee discount

Wellbeing support

Discounts at retailers

Employee Assistance Programme

Résumé du poste

Boots is hiring a Seasonal Customer Advisor to support the festive rush in store. You’ll help shoppers pick gifts, point to offers and ensure smooth till and stock operations.

You’ll work as part of a friendly team, adapt to busy shifts, handle deliveries and shelf replenishment, and keep the store looking its best. This temporary role offers a pathway to longer opportunities where available.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year’s Day.
• Customer-focused - enjoys talking to people and helping customers have a great experience.
• Team player - supports others and cares about team success.
• Operations ready - comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude - sees what needs doing and takes ownership.
• Resilient - stays positive and focused during busy periods.
• Energy and stamina - keeps energy high throughout long, active shifts.
• Confident asking questions - asks for help when needed to get things right.
• Comfortable with technology - learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsabilités

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Connaissances

Customer service

Team player

Operations

Proactivity

Resilience

Stamina

Tech literacy

Description du poste

Boots is hiring a Seasonal Customer Advisor to support the festive rush in store. You’ll help shoppers pick gifts, point to offers and ensure smooth till and stock operations.

You’ll work as part of a friendly team, adapt to busy shifts, handle deliveries and shelf replenishment, and keep the store looking its best. This temporary role offers a pathway to longer opportunities where available.