Seasonal Customer Advisor – Fast-Paced Holiday Retail

Boots; Gateshead; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Generous employee discount acrossBoots

Discounts at nationwide retailers

24/7 counselling and wellbeing support

Job summary

Boots is hiring a Seasonal Customer Advisor for the Christmas period in the UK. The role is fast-paced and active, with responsibilities on the shop floor, aiding customers, processing purchases, restocking, and supporting deliveries.

You will join a friendly team and gain experience across retail, pharmacy, beauty or opticians, with potential for longer-term opportunities depending on local availability. Bank holidays work required.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend.
• Customer-focused with a passion for creating great experiences.
• Team player who supports others and drives store success.
• Comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive and takes ownership in busy periods.
• Resilient and maintains positivity during busy times.
• Energetic with stamina for long, active shifts.
• Confident asking for help to ensure accuracy.
• Comfortable using technology, tills and handheld devices.

Responsibilities

• Greet customers and help them find products, gifts, and offers.
• Deliver friendly, personalised service to create memorable experiences.
• Process purchases at tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and organise stock in the stockroom.
• Keep store and shopping areas looking their best.
• Work across different areas of the store and assist your team as needed.

Skills

Customer-focused

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Confident asking questions

Technology-savvy

Tools

Tills

Self-checkouts

Stockroom systems

Handheld devices

Job description

Boots is hiring a Seasonal Customer Advisor for the Christmas period in the UK. The role is fast-paced and active, with responsibilities on the shop floor, aiding customers, processing purchases, restocking, and supporting deliveries.

You will join a friendly team and gain experience across retail, pharmacy, beauty or opticians, with potential for longer-term opportunities depending on local availability. Bank holidays work required.