Christmas Casual Optical Assistants | South East Melbourne

BAILEY NELSON AUSTRALIA FRANCHISING PTY LTD; Chadstone; Sur place; GBP 19 000 - 23 000; Temps partiel

Avantages offerts par ce poste

Product allowance

Onboarding & training

Online learning platform

Supportive culture

Résumé du poste

Bailey Nelson is seeking Christmas Casuals for our South East Melbourne stores, including Chadstone and Southland. This temporary casual role runs from early November 2026 to end of January 2027, with full availability during peak season and weekends.

You’ll help customers with eyewear journeys, offer styling advice, and support eyewear needs in a fast-paced retail setting. Onboarding and world-class learning resources help you grow with BN this holiday.

Qualifications

• Seasonal, temporary Christmas Casual role for 3 months.
• Availability across the peak holiday season including weekends.
• Prior customer service in retail or hospitality preferred.
• Willingness to learn and onboard quickly.

Responsabilités

• Guide customers through eyewear journeys with styling advice and frame recommendations.
• Assist customers with optical needs and ensure a warm, memorable visit.
• Maintain high energy on the floor to support fast-paced retail operations.
• Collaborate with Optical Assistants, Store Leaders, and Optometrists to ensure smooth peak trading.

Connaissances

Customer service

Team player

Time management

Problem-solving

Enthusiastic

Description du poste

Bailey Nelson is looking for Christmas Casuals to join us across our south east Melbourne stores!

At Bailey Nelson, we're on a mission to change how people see the world and how the world sees them. We're a down-to-earth team that's obsessed with improving every day, and we're growing fast.

Our secret? Our people. The connections and experiences we build with each other and our customers are what set us apart and make us the smarter choice in eyewear.

Ready to be part of it this holiday season?

Locations: South East Melbourne (Chadstone, Southland)

Contract Type: Temporary Casual (3-Month Contract: Early November 2026 - End of January 2027)

Availability Required: Full availability across the peak holiday season, including weekends, peak trading periods, and flexibility to pick up extra shifts throughout the week

What You'll Be Doing

As a Christmas Casual / Optical Assistant, you'll be at the heart of the store experience during our busiest time of the year. You will:

• Deliver Standout Experiences: Guide customers through their eyecare journey, offering expert styling advice, frame recommendations, and tailored vision solutions.
• Support Eyecare Needs: Assist customers with their optical requirements and ensure every visit is warm, engaging, and unforgettable.
• Drive Store Results: Bring high positivity and energy to a fast-paced retail environment, keeping the floor dynamic and operational standards high.
• Collaborate & Adapt: Build great relationships with fellow Optical Assistants, Store Leaders, and Optometrists to keep peak trading running smoothly.

What's in It for You?

• Product Allowance: 1 free pair of glasses so you can rep BN in style
• No Optics Experience? No Worries! If you're keen to learn, we're keen to teach. We provide an exceptional onboarding program and training to get you up to speed fast.
• World-Class Learning: Access our online learning platform to keep you sharp, confident, and in the know with all things BN.
• Supportive Culture: Join a leadership team that genuinely cares about your engagement, day-to-day success, and growth.

We're Looking For

• Seasonal Commitment & Availability: Full availability from the beginning of November 2026 through the end of January 2027, with the flexibility to work weekends, key trading periods, and extra weekday shifts as needed.
• Customer-First Mindset: Previous customer service experience in retail, hospitality, or a fast-paced environment where customer satisfaction comes first.
• Passion & Energy: You bring positivity, enthusiasm, and a can-do attitude to the team every day.
• Problem-Solving Skills: You love helping people find the right solutions and using critical thinking to resolve customer needs.
• Time Management & Reliability: Strong organizational skills to manage daily operational tasks without ever compromising the customer experience.
• Team Player: A knack for building strong rapport with teammates, store managers, and optometrists.

Ready to Join Us?

This is your chance to step into an exciting seasonal role, elevate your retail skills, and be part of a brand that's changing the eyewear game.

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.