Holiday Let Maintenance Pro – North Wales

Forge Holiday Group Ltd; Bangor; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Annual bonus scheme

Generous holiday allowance

Birthday off

Pension scheme with employer contrib.

Spark health & wellbeing platform

Health cash plan & life assurance

24/7 mental health support

Training & development opportunities

Job summary

Menai Holidays in North Wales is hiring a Maintenance Operative to join our Bangor team. You will tackle property repairs, perform routine maintenance, and respond quickly to guest issues during stays, working with owners, guests, and contractors to keep properties safe and welcoming.

You will inspect properties, report via KEA, and support winter maintenance and safety compliance. A driving licence, problem-solving skills, and clear guest communication are essential.

Qualifications

• General maintenance knowledge plus at least one trade skill (carpentry, plumbing, electrics, painting/decorating)
• Full, clean driving licence
• Able to work independently and stay calm in emergencies
• Strong problem-solving skills and attention to detail
• Clear communicator with guests and owners
• Basic IT skills for reporting and inventory management

Responsibilities

• Respond quickly to guest maintenance requests with effective solutions
• Carry out repairs, routine upkeep, and seasonal adjustments (heating, hot water, etc)
• Liaise with contractors for specialist work
• Complete regular property inspections and log via our KEA system
• Communicate clearly with owners and guests, in person and by phone
• Assist with property quality checks alongside the QA team
• Keep the company vehicle maintained, stocked, and ready
• Support winter projects such as decorating and refurbishments
• Arrange refuse collections as required
• Follow all Health & Safety and company policies
• Submit expenses promptly via Concur

Skills

Carpentry

Plumbing

Electrical work

Painting/decorating

Driving licence

Independent work

Clear communication with guests

Tools

KEA system

Concur

Job description

Menai Holidays in North Wales is hiring a Maintenance Operative to join our Bangor team. You will tackle property repairs, perform routine maintenance, and respond quickly to guest issues during stays, working with owners, guests, and contractors to keep properties safe and welcoming.

You will inspect properties, report via KEA, and support winter maintenance and safety compliance. A driving licence, problem-solving skills, and clear guest communication are essential.