Holiday Gift & Experience Advisor

Hotel Chocolat; St. Neots; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Hourly wage £13.05 per hour

Incentives based on performance

50% staff discount

70% discount on a stay in our Hotel in

Career progression

Job summary

Hotel Chocolat in the UK is seeking a Seasonal Sales Advisor to support its Christmas peak. You will help customers choose the perfect gifts, process transactions and assist with deliveries and stock replenishment in a fast-paced store environment.

Expect eye-catching seasonal products and the Velvetiser, with a generous 50% staff discount, incentives, and a chance to grow with the business. Flexibility to trading hours is essential.

Responsibilities

• Immersing our customers in the world of Hotel Chocolat and a store full of inspirational seasonal products including the perfect gift – the Velvetiser.
• Ensuring our customers find the perfect Christmas gift for everyone on their shopping list by discovering your customers’ reason for their visit, asking them key questions to establish their buying needs and checking for allergens throughout your time with them.
• Supporting the store team with deliveries and replenishment as needed.
• Processing transactions, refunds and exchanges at the till.
• Maintaining a high standard in our store and café areas to WOW our customers.
• If your store has a café area, you will prepare hot and cold drinks, ice creams and snacks according to our guidelines and processes whilst keeping the e area immaculately clean.

Job description

Hotel Chocolat in the UK is seeking a Seasonal Sales Advisor to support its Christmas peak. You will help customers choose the perfect gifts, process transactions and assist with deliveries and stock replenishment in a fast-paced store environment.

Expect eye-catching seasonal products and the Velvetiser, with a generous 50% staff discount, incentives, and a chance to grow with the business. Flexibility to trading hours is essential.