Holiday Food Customer Assistant — Fast-Paced, Digital Savvy

Marks & Spencer Plc; Scotland; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and embracing the transformation we are driving.

You’ll work to meet strong customer demand and will be a resilient brand ambassador who confidently recommends and sells our newest food products. You’ll utilise digital tools to enhance the customer experience and will thrive in a high‑pressure environment, staying sharp and focused when the store is at its

Qualifications

• Experience in delivering high standards of customer service.
• Good communication and a friendly, helpful manner.
• Able to work effectively in a busy retail environment.
• Comfortable using digital tools and store devices.

Responsibilities

• Assist customers and answer questions to ensure a positive shopping experience.
• Maintain shelves and store presentation as required.
• Process sales and help drive product uptake and sales growth.
• Support colleagues to keep the store running smoothly during peak times.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and embracing the transformation we are driving.

You’ll work to meet strong customer demand and will be a resilient brand ambassador who confidently recommends and sells our newest food products. You’ll utilise digital tools to enhance the customer experience and will thrive in a high‑pressure environment, staying sharp and focused when the store is at its