Food Customer Assistant - Fast-Paced, Digital-Savvy

Marks & Spencer Plc; Stratford-upon-Avon; On-site; GBP 17,000 - 21,000; Full time

Job summary

Join Marks & Spencer Plc as a Customer Assistant in our Food section, where you will be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

You’ll be a resilient and committed brand ambassador who confidently recommends and sells our newest food products to customers, ensuring they feel valued every

Qualifications

• Frontline customer service role.
• Must be 18+ to comply with health and safety rules.
• Flexibility to work mornings and weekends.

Responsibilities

• Serve customers with a friendly, efficient approach to meet demand.
• Promote and sell latest M&S Food products to customers.
• Utilise Sparks App and in-store devices to enhance the shopping experience.
• Collaborate with colleagues to maintain a high-energy, supportive store environment.

Job description

Join Marks & Spencer Plc as a Customer Assistant in our Food section, where you will be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

You’ll be a resilient and committed brand ambassador who confidently recommends and sells our newest food products to customers, ensuring they feel valued every