Holiday Food Customer Assistant - Fast-Paced Digital-Savvy

Marks and Spencer; Biggleswade; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Food section. You will be on the frontline, delivering five-star service at pace and helping customers find products while making sure they feel valued every time they shop with us.

Shifts include evenings and weekends with flexibility to cover peak periods. You will use Sparks App and in-store devices to enhance the customer experience and adapt across store areas as demands change.

Qualifications

• Experience delivering high‑quality customer service.
• Comfort using digital tools and apps.
• Able to work in a fast‑paced retail setting.

Responsibilities

• Assist customers with product queries and purchases.
• Maintain shelves and stock levels during shifts.
• Collaborate with team to ensure smooth store operations.

Skills

Customer service

Digital literacy

Team player

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Food section. You will be on the frontline, delivering five-star service at pace and helping customers find products while making sure they feel valued every time they shop with us.

Shifts include evenings and weekends with flexibility to cover peak periods. You will use Sparks App and in-store devices to enhance the customer experience and adapt across store areas as demands change.