Christmas Food Customer Assistant - Fast-Paced & Digital

Marks & Spencer Group; Alnwick; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Group in the United Kingdom is seeking a Customer Assistant for our Food section. You’ll be on the frontline, delivering five-star service at pace, handling busy periods with resilience and a positive attitude.

You’ll learn product knowledge, assist customers, and support colleagues across store areas to keep shelves stocked and customers satisfied. With a flexible shift pattern and a focus on digital tools, you’ll engage shoppers, recommend products, and contribute to a

Responsibilities

• Provide friendly, knowledgeable customer service and answer questions.
• Assist customers with products, ensure shelves are stocked.
• Use Sparks App and in-store devices to enhance the customer experience.
• Support colleagues across departments during busy periods.

Job description

Marks & Spencer Group in the United Kingdom is seeking a Customer Assistant for our Food section. You’ll be on the frontline, delivering five-star service at pace, handling busy periods with resilience and a positive attitude.

You’ll learn product knowledge, assist customers, and support colleagues across store areas to keep shelves stocked and customers satisfied. With a flexible shift pattern and a focus on digital tools, you’ll engage shoppers, recommend products, and contribute to a