Holiday Food Customer Assistant — Flexible, Fast-Paced

Marks & Spencer Group; England; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer Group in the UK is seeking a Customer Assistant to join our Food section frontline. You’ll be at the heart of a busy store, delivering attentive service and helping customers find and purchase what they need.

You’ll work flexibly across store areas, use Sparks App and in-store devices, and strive to exceed customer expectations with speed and warmth every time they shop with us.

Qualifications

• Frontline customer service in a busy retail setting.
• Ability to upsell and recommend products to customers.
• Comfort with using digital tools and store devices.

Responsibilities

• Serve customers in the Food section and provide five-star service.
• Assist customers with finding products and answering questions.
• Promote and sell new food products to shoppers.

Skills

Customer service

Sales

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer Group in the UK is seeking a Customer Assistant to join our Food section frontline. You’ll be at the heart of a busy store, delivering attentive service and helping customers find and purchase what they need.

You’ll work flexibly across store areas, use Sparks App and in-store devices, and strive to exceed customer expectations with speed and warmth every time they shop with us.