Holiday Fashion Frontline Assistant — Digital-Savvy

Marks & Spencer Group; Carlisle; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty section. You will deliver five-star customer service, assist shoppers with fashion choices, and promote our latest items in a fast-paced store.

You'll be a confident brand ambassador, comfortable using Sparks App and in-store devices to enhance customer experience, and you’ll adapt to busy periods with a team-focused approach.

Qualifications

• Experience helping customers in a fast-paced retail environment.
• Able to use digital tools to assist customers (e.g., store devices or apps).
• Strong communication and a positive, proactive attitude.

Responsibilities

• Assist customers with fashion, home and beauty queries and purchases.
• Drive sales and promote latest fashion items and promotions.
• Support store colleagues to maintain high standards and a positive environment.

Skills

Customer service

Retail experience

Team player

Flexibility

Job description

Marks & Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty section. You will deliver five-star customer service, assist shoppers with fashion choices, and promote our latest items in a fast-paced store.

You'll be a confident brand ambassador, comfortable using Sparks App and in-store devices to enhance customer experience, and you’ll adapt to busy periods with a team-focused approach.