Holiday Fashion Assistant: Frontline Style & Service

Marks & Spencer Group; Greater London; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks and Spencer is hiring a Customer Assistant in our Fashion, Home & Beauty section to deliver style advice and five-star service. You’ll play a vital frontline role, drive sales, grow market share in fashion, and help customers discover on-trend products.

You’ll be a resilient, brand-focused team player, ready to work in a fast-paced environment and utilise Sparks App and in-store devices to enhance the customer journey.

Qualifications

• Customer-facing role in a fast-paced retail environment.
• Ability to drive sales and deliver high service standards.
• Comfort using digital tools to enhance customer experience.

Responsibilities

• Deliver style advice and five-star service on the frontline.
• Drive sales and help customers discover fashion items.
• Act as a brand ambassador and support the in-store experience.
• Utilise Sparks App and in-store devices to assist customers.
• Maintain high standards, work with energy, and be flexible.

Skills

Customer service

Sales

Digital tools

Team player

Tools

Sparks App

In-store devices

Job description

Marks and Spencer is hiring a Customer Assistant in our Fashion, Home & Beauty section to deliver style advice and five-star service. You’ll play a vital frontline role, drive sales, grow market share in fashion, and help customers discover on-trend products.

You’ll be a resilient, brand-focused team player, ready to work in a fast-paced environment and utilise Sparks App and in-store devices to enhance the customer journey.