Holiday Season Frontline Fashion Assistant

Marks and Spencer; Sutton Coldfield; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Fashion, Home & Beauty section. You’ll deliver fashion advice, five-star service, and help customers discover the latest trends. You will work in a fast-paced, high-demand environment, using Sparks App and in-store devices to enhance the shopping experience.

Join the frontline of fashion retail, thrive on helping customers, and contribute to a positive store atmosphere with teamwork and energy. Flexibility is essential in this dynamic role.

Qualifications

• Passionate about fashion and delivering style advice.
• Strong customer service orientation with a friendly approach.
• Comfortable working in a fast-paced retail environment.
• Able to use digital tools to enhance customer experience.
• Flexible and adaptable to changing store needs.

Responsibilities

• Provide fashion advice and five-star service to customers.
• Drive sales and grow our share in the style space.
• Be a resilient, confident brand ambassador for Marks & Spencer.
• Utilise Sparks App and in-store devices to assist customers.
• Collaborate with the team to maintain high standards.

Skills

Fashion enthusiasm

Customer service

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Fashion, Home & Beauty section. You’ll deliver fashion advice, five-star service, and help customers discover the latest trends. You will work in a fast-paced, high-demand environment, using Sparks App and in-store devices to enhance the shopping experience.

Join the frontline of fashion retail, thrive on helping customers, and contribute to a positive store atmosphere with teamwork and energy. Flexibility is essential in this dynamic role.