Frontline Fashion Assistant - Digital Customer Expert

Marks & Spencer Plc; North East; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer plc is hiring a Customer Assistant for our Fashion, Home & Beauty section to play a vital frontline role delivering style advice and five-star service. You’ll help customers explore our latest fashion items and drive sales in a fast-paced retail environment.

You’ll be a confident brand ambassador, digitally proficient with Sparks App and in-store devices, maintaining high standards and teamwork. Flexibility is essential as retail moves fast and roles adapt to meet demand.

Responsibilities

• Deliver five-star service as a Customer Assistant in the Fashion, Home & Beauty section.
• Help customers discover our latest fashion items and drive sales.
• Maintain high standards with a resilient, confident brand ambassador mindset.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Job description

Marks & Spencer plc is hiring a Customer Assistant for our Fashion, Home & Beauty section to play a vital frontline role delivering style advice and five-star service. You’ll help customers explore our latest fashion items and drive sales in a fast-paced retail environment.

You’ll be a confident brand ambassador, digitally proficient with Sparks App and in-store devices, maintaining high standards and teamwork. Flexibility is essential as retail moves fast and roles adapt to meet demand.