Holiday Fashion Customer Assistant: Frontline Style & Service

Marks & Spencer Group; West of England; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in our Fashion, Home & Beauty section. You’ll play a vital frontline role delivering style advice and five-star service, helping customers discover on-trend products.

You’ll operate in a fast-paced environment, stay digitally confident with Sparks App tools, and contribute to a positive store atmosphere. Flexible hours and seasonal peak coverage are expected.

Qualifications

• Passionate about delivering excellent customer service.
• Able to use digital tools to assist customers.
• Works well in a team and adapts to busy environments.
• Flexible to meet the needs of the store and peak periods.
• Keeps up with fashion trends to assist customers effectively.

Responsibilities

• Provide frontline service in Fashion, Home & Beauty.
• Assist customers with style advice and product discovery.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Support store standards, speed, and accuracy during busy periods.

Skills

Customer service

Digital tools

Team player

Flexibility

Fashion awareness

Tools

Sparks App

Job description

Marks & Spencer Group is seeking a Customer Assistant in our Fashion, Home & Beauty section. You’ll play a vital frontline role delivering style advice and five-star service, helping customers discover on-trend products.

You’ll operate in a fast-paced environment, stay digitally confident with Sparks App tools, and contribute to a positive store atmosphere. Flexible hours and seasonal peak coverage are expected.