Holiday Customer Experience Specialist

Boots UK; Greater London; On-site; GBP 24,000 - 27,000; Part time

Benefits offered by this job

Generous employee discount acrossBoots

Discounts at nationwide retailers

24/7 counselling and wellbeing support

Job summary

Boots UK is seeking a Seasonal Customer Advisor to support busy Christmas periods in-store. You will welcome customers, guide them to gifts and offers, and help with purchases at tills and self-checkouts. The role also involves stocking, deliveries, and keeping the store looking its best.

This temporary position emphasizes teamwork, adaptability and a proactive approach to provide excellent customer experiences during peak times.

Qualifications

• Customer-focused and enjoys helping people have a great experience.
• Team player who supports others and cares about team success.
• Operates across stock, fulfilment and shop floor tasks efficiently.
• Proactive and takes ownership to get things done.
• Stays positive and focused during busy periods.
• Comfortable using tills, handheld devices and new systems.

Responsibilities

• Welcome customers and help them find products, gifts, services and offers.
• Provide friendly, personalised service to create memorable experiences.
• Assist with purchases at tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and stockroom organisation.
• Keep store and shopping areas looking their best.
• Move across different areas to help the team as needed.

Skills

Customer service

Team player

Operations ready

Proactive attitude

Energetic

Tech friendly

Tools

Tills

Self-checkouts

Handheld devices

Job description

Boots UK is seeking a Seasonal Customer Advisor to support busy Christmas periods in-store. You will welcome customers, guide them to gifts and offers, and help with purchases at tills and self-checkouts. The role also involves stocking, deliveries, and keeping the store looking its best.

This temporary position emphasizes teamwork, adaptability and a proactive approach to provide excellent customer experiences during peak times.