Holiday Retail Customer Advisor (Seasonal)

Boots UK; Basildon; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Employee discount

Discounts at nationwide retailers

Wellbeing support

Job summary

Boots UK is seeking Seasonal Customer Advisors to assist customers with gifts and offers during the festive period, delivering friendly, personalised service while handling tills, stock, and deliveries. The role is in-store, fast-paced and temporary, with a strong focus on teamwork and customer satisfaction.

You will work across store areas, support the team, and cover busy periods including holidays. There is potential for longer-term opportunities depending on local availability.

Qualifications

• Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day are available.
• Customer-focused — enjoys talking to people and helping customers have a great experience.
• Team player — supports others and cares about team success.
• Operations ready — comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive and focused during busy periods.
• Energy and stamina — keeps energy high throughout long, active shifts.
• Confident asking questions — asks for help when needed to get things right.
• Comfortable with technology — learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer-focused

Team player

Operations readiness

Proactive attitude

Resilience

Energy and stamina

Confident asking questions

Technology comfortable

Job description

Boots UK is seeking Seasonal Customer Advisors to assist customers with gifts and offers during the festive period, delivering friendly, personalised service while handling tills, stock, and deliveries. The role is in-store, fast-paced and temporary, with a strong focus on teamwork and customer satisfaction.

You will work across store areas, support the team, and cover busy periods including holidays. There is potential for longer-term opportunities depending on local availability.