Holiday Café Specialist: Fast, Five-Star Service

Marks and Spencer plc (UK); Torquay; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer plc (UK) operates a busy in-store café where you will be a hands-on team member delivering fast, five-star service. You’ll handle orders efficiently, maintain food safety standards, and act as a brand ambassador while supporting colleagues in a high-paced environment.

The role emphasizes digital confidence, teamwork, and flexibility to meet customer needs during peak periods, including the lead-in weeks in December.

Qualifications

• Being digitally confident is essential and you’ll use store tools to take and fulfil orders quickly.
• Maintain impeccable food safety standards while juggling orders and queues.
• Deliver five-star service even during the busiest periods.

Responsibilities

• Take and fulfil orders quickly and accurately.
• Ensure food safety and cleanliness of café area.
• Provide warm, five-star service and recommendations to customers.
• Support colleagues and adapt to busy periods with pace.

Skills

Digital literacy

Customer service

Teamwork

Job description

Marks & Spencer plc (UK) operates a busy in-store café where you will be a hands-on team member delivering fast, five-star service. You’ll handle orders efficiently, maintain food safety standards, and act as a brand ambassador while supporting colleagues in a high-paced environment.

The role emphasizes digital confidence, teamwork, and flexibility to meet customer needs during peak periods, including the lead-in weeks in December.