Holiday Café Assistant — Fast-Paced, Five-Star Service

Marks and Spencer; Antrim; Sur place; GBP 16 000 - 21 000; Plein temps

Résumé du poste

Marks & Spencer in Northern Ireland invites you to join the Café team, the heart of our store where customers recharge with great food and drink.

This hands-on, high-pressure role requires you to stay calm under pressure, deliver five-star service, and use our digital tools to take and fulfill orders quickly. You’ll work Mon/Tue/Fri/Sat mornings with potential full-time hours during busy weeks.

Qualifications

• You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
• It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

Responsabilités

• You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
• It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

Connaissances

Brand ambassador

Digital tools

Food safety

Teamwork

Adaptability

Customer service

Outils

POS system

Description du poste

Marks & Spencer in Northern Ireland invites you to join the Café team, the heart of our store where customers recharge with great food and drink.

This hands-on, high-pressure role requires you to stay calm under pressure, deliver five-star service, and use our digital tools to take and fulfill orders quickly. You’ll work Mon/Tue/Fri/Sat mornings with potential full-time hours during busy weeks.