Holiday Café Assistant — Fast-Paced Five-Star Service

Marks and Spencer; Dungannon; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer in Dungannon operates the M&S Café, seeking a customer-focused team member to manage the café during peak periods. You will handle orders, advise customers, and contribute to a high-quality service culture while maintaining food safety and speed.

The role emphasizes teamwork, digital tools, and flexibility to work across the schedule, including potential upskilling toward full-time hours during busy weeks.

Qualifications

• Experience in a fast-paced cafe environment.
• Strong customer service focus and communication skills.
• Ability to stay calm under pressure and handle busy periods.

Responsibilities

• Take and fulfil customer orders quickly using digital tools.
• Maintain impeccable food safety standards and hygiene.
• Deliver warm, five-star service during peak times.
• Support team colleagues to ensure smooth cafe operation.

Job description

Marks and Spencer in Dungannon operates the M&S Café, seeking a customer-focused team member to manage the café during peak periods. You will handle orders, advise customers, and contribute to a high-quality service culture while maintaining food safety and speed.

The role emphasizes teamwork, digital tools, and flexibility to work across the schedule, including potential upskilling toward full-time hours during busy weeks.