Christmas Café Assistant — Fast, Five-Star Service

Marks and Spencer; Ballymena; On-site; GBP 12,000 - 14,000; Full time

Job summary

Marks & Spencer in Ballymena is hiring a Cafe Customer Assistant to join the café team. This is a fast-paced, hands-on role where you will take and fulfil orders, deliver great food and drinks, and help the café run smoothly during busy periods including Christmas.

You’ll be a brand ambassador, stay calm under pressure, and provide five-star service while using our digital tools to keep queues moving and customers satisfied.

Qualifications

• Customer-facing café experience or similar role.
• Ability to work fast and stay calm under pressure.
• Willingness to use digital ordering tools and equipment.

Responsibilities

• Take and fulfil orders quickly to keep customers moving.
• Maintain high food safety standards while handling orders.
• Deliver five-star service during peak periods.
• Support colleagues and contribute to a high-performance team.
• Be flexible to work where needed with pace.

Skills

Customer service

Digital confidence

Teamwork

Job description

Marks & Spencer in Ballymena is hiring a Cafe Customer Assistant to join the café team. This is a fast-paced, hands-on role where you will take and fulfil orders, deliver great food and drinks, and help the café run smoothly during busy periods including Christmas.

You’ll be a brand ambassador, stay calm under pressure, and provide five-star service while using our digital tools to keep queues moving and customers satisfied.