Hire & Sales Coordinator

GAP Group; Warrington; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Career progression

Training and development

Life Assurance

Health & Wellness Support

Generous holidays

Job summary

GAP Group is seeking a Hire & Sales Coordinator for our Pumps & Power Services division in Warrington. You will manage hire requests, coordinate logistics, and drive sales while delivering exceptional customer service.

This fast-paced role offers career progression within a growing business that values initiative and teamwork. As the first point of contact, you’ll handle enquiries, support stock management, and work closely with drivers and engineers to ensure smooth operations and timely

Qualifications

• Experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge.
• Strong communication and organisational skills with attention to detail.
• Proficient IT skills including Outlook and Excel.
• Team player who can also work independently and use initiative.

Responsibilities

• Manage incoming and outgoing hires across a wide range of equipment.
• Process hire desk administration and handle customer and supplier queries.
• Ensure stock levels meet demand and identify opportunities to maximise sales.
• Coordinate with drivers and fitters to ensure timely deliveries and collections.
• Resolve customer complaints and supplier issues professionally and efficiently.

Skills

Hire desk experience

Customer service

Sales mindset

Communication

Organisational skills

Tools

Outlook

Excel

Job description

Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Pumps & Power Services division who provide advice, servicing, maintenance and repair for generators, dewatering and sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions.

As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that’s growing fast.

If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team-this could be the opportunity you’ve been waiting for.

What You’ll Be Doing

• Managing incoming and outgoing hires per day across a wide range of equipment
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy
• Ensuring stock levels meet demand and identifying opportunities to maximise sales
• Coordinating with drivers and fitters to ensure timely deliveries and collections
• Resolving customer complaints and supplier issues with professionalism and efficiency

What You’ll Bring

The ideal candidate will bring a mix of operational know-how, customer focus, and a proactive mindset, including:

• Ideally proven experience in a high-volume hire desk or similar fast-paced environment
• Excellent customer service skills with a commercial edge and a drive to increase sales
• Strong communication and organisational skills with great attention to detail
• Confident IT skills, including Outlook and Excel
• A team player who can also work independently and use their initiative
• Experience in the hire industry is a bonus-but if you’ve got the passion and willingness to learn, we’ll support you every step of the way

About GAP and What We Offer

You’ll be joining an industry leader that’s growing and genuinely committed to your success. At GAP, we’re proud to be the UK’s leading equipment hire provider-supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.

As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:

• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
• Remaining fully independent, which lets us make agile, long-term decisions that support your success
• Offering real career growth, training, and development from day one
• Support that values you - from generous holidays to Life Assurance and Health & Wellness Support

Whether you’re hands-on or customer-focused, there’s a place for you at GAP where your work makes a difference.

We’re proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.