Hire Manager

TRC Yorkshire; Abingdon; Sur place; GBP 35 000 - 45 000; Plein temps

Résumé du poste

TRC Yorkshire in Abingdon is seeking a Hire Manager to lead the plant and tool hire department, overseeing day-to-day operations, customer relationships and profitability. You will manage hire bookings, fleet availability, logistics, and staff scheduling while driving growth and ensuring top service standards.

This permanent role offers a salary of £35,000–£45,000 depending on experience. Experience in plant hire, strong leadership, and ability to analyse profitability are essential.

Qualifications

• Experience in Plant, Tool, Ground Care or Construction Equipment Hire.
• Strong understanding of hire operations, equipment and logistics.
• Excellent customer service, communication and relationship-building skills.
• Strong organisational abilities with experience managing multiple priorities.
• Commercial awareness and understanding of sales, costs and profitability.
• Confident using hire management systems and processing customer payments.
• Proactive, hands-on approach with the ability to lead a busy department.
• Previous supervisory or management experience is highly desirable.

Responsabilités

• Manage daily hire desk operations, handling trade and retail customer inquiries.
• Process hire bookings, off-hires, customer agreements and payments.
• Coordinate equipment deliveries, collections and transport schedules.
• Oversee fleet availability, maintenance and safety standards.
• Manage staff schedules, workloads, holidays and sickness cover.
• Monitor departmental profit and loss, costs and financial performance.
• Develop existing customer relationships, generate new business and increase hire revenue.
• Oversee garden tool sales and identify opportunities for growth.
• Work closely with workshop technicians to maintain equipment readiness.

Connaissances

Plant/Tool hire

Customer service

Staff management

Logistics

Sales awareness

Hire systems

Leadership

Supervisory experience

Description du poste

Hire Manager – Plant & Tool Hire

Location: Abingdon

Salary: £35,000 – £45,000 (Depending on experience)

Type: Permanent

Working Hours: Monday to Friday (Monday-Thursday 7:30am-5:00pm, Friday 7:30am-6:00pm

About the Role

Our client is seeking an experienced and commercially minded Hire Manager to oversee the day-to-day operations and continued growth of their busy plant and tool hire department.

The successful candidate will be responsible for managing hire operations, customer relationships, staff, equipment logistics and departmental profitability, ensuring excellent customer service and operational efficiency.

The Opportunity

An excellent opportunity for an experienced hire professional to take ownership of a busy department, drive business growth and play a key role in its continued success.

Key Responsibilities

• Manage daily hire desk operations, handling trade and retail customer inquiries.
• Process hire bookings, off-hires, customer agreements and cash/account payments.
• Coordinate equipment deliveries, collections and transport schedules.
• Oversee plant and tool fleet availability, maintenance and safety standards.
• Manage staff schedules, workloads, holidays and sickness cover.
• Monitor departmental profit and loss, costs and overall financial performance.
• Develop existing customer relationships, generate new business and increase hire revenue.
• Oversee garden tool sales and identify opportunities for growth.
• Work closely with workshop technicians to maintain equipment readiness.

Skills & Experience Required

• Previous experience in Plant, Tool, Ground Care or Construction Equipment Hire.
• Strong understanding of hire operations, equipment and logistics.
• Excellent customer service, communication and relationship-building skills.
• Strong organisational abilities with experience managing multiple priorities.
• Commercial awareness and an understanding of sales, costs and profitability.
• Confident using hire management systems and processing customer payments.
• Proactive, hands‑on approach with the ability to lead a busy department.
• Previous supervisory or management experience is highly desirable