Plant & Tool Hire Manager - Growth & Operations Lead

TRC Yorkshire; Abingdon; On-site; GBP 35,000 - 45,000; Full time

Job summary

TRC Yorkshire in Abingdon is seeking a Hire Manager to lead the plant and tool hire department, overseeing day-to-day operations, customer relationships and profitability. You will manage hire bookings, fleet availability, logistics, and staff scheduling while driving growth and ensuring top service standards.

This permanent role offers a salary of £35,000–£45,000 depending on experience. Experience in plant hire, strong leadership, and ability to analyse profitability are essential.

Qualifications

• Experience in Plant, Tool, Ground Care or Construction Equipment Hire.
• Strong understanding of hire operations, equipment and logistics.
• Excellent customer service, communication and relationship-building skills.
• Strong organisational abilities with experience managing multiple priorities.
• Commercial awareness and understanding of sales, costs and profitability.
• Confident using hire management systems and processing customer payments.
• Proactive, hands-on approach with the ability to lead a busy department.
• Previous supervisory or management experience is highly desirable.

Responsibilities

• Manage daily hire desk operations, handling trade and retail customer inquiries.
• Process hire bookings, off-hires, customer agreements and payments.
• Coordinate equipment deliveries, collections and transport schedules.
• Oversee fleet availability, maintenance and safety standards.
• Manage staff schedules, workloads, holidays and sickness cover.
• Monitor departmental profit and loss, costs and financial performance.
• Develop existing customer relationships, generate new business and increase hire revenue.
• Oversee garden tool sales and identify opportunities for growth.
• Work closely with workshop technicians to maintain equipment readiness.

Skills

Plant/Tool hire

Customer service

Staff management

Logistics

Sales awareness

Hire systems

Leadership

Supervisory experience

Job description

TRC Yorkshire in Abingdon is seeking a Hire Manager to lead the plant and tool hire department, overseeing day-to-day operations, customer relationships and profitability. You will manage hire bookings, fleet availability, logistics, and staff scheduling while driving growth and ensuring top service standards.

This permanent role offers a salary of £35,000–£45,000 depending on experience. Experience in plant hire, strong leadership, and ability to analyse profitability are essential.