Hire Desk Controller

Rise Technical Recruitment Limited; Reading; On-site; GBP 35,000 - 40,000; Full time

Job summary

Rise Technical Recruitment Limited in Reading (office based) is seeking a Hire Desk Controller to join a global business. You will manage hire and sales enquiries, process orders and liaise with customers and branches to keep operations running smoothly.

The role offers a competitive salary of £35,000 – £40,000 plus a strong pension, progression opportunities into Branch Manager or Sales Representative, and training.

Qualifications

• Experience within hire, sales or customer service.
• Construction or engineering experience.
• Confident telephone and communication skills.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Highly organised with strong attention to detail.
• Comfortable working in a fast-paced environment.
• Strong team player with good people skills.
• Based within a commutable distance of Reading.

Responsibilities

• Managing hire and sales enquiries
• Processing orders, quotations and hire contracts
• Liaising with customers, sites and other branches
• Coordinating equipment, deliveries and collections
• Supporting stocktakes and maintaining accurate records
• Managing branch paperwork and purchase orders
• Supporting credit control and compliance
• Maintaining strong customer relationships
• Supporting the wider branch team

Skills

Hire desk experience

Customer service

Telephone skills

Team player

Strong organisational skills

Reading commutable

Tools

Microsoft Excel

Microsoft Outlook

Job description

Hire Desk Controller

Reading (Office Based)

£35,000 - £40,000 + Excellent Pension + Career Progression

Are you a Hire Desk Controller looking to join a global business where you can develop your career and take on greater responsibility? Do you want to work within a well-established team where you can build strong customer relationships and play a key role in the smooth running of branch operations?

This is an excellent opportunity to join a growing division of a global construction and engineering group, supporting customers across the hire and sales operation. The company is a major global organisation operating across the construction and engineering industries, with a strong reputation, excellent staff retention and continued growth through acquisitions. In this role, you will manage hire and sales enquiries, process orders, liaise with customers and other branches, and coordinate equipment, deliveries and collections. With that, the ideal candidate will have experience within hire, sales or customer service, ideally within construction or engineering, with confident telephone skills and strong organisational ability. This is a fantastic opportunity to join a secure and constantly evolving business, with training provided and progression available into roles such as Branch Manager or Sales Representative.

The Role:

• Managing hire and sales enquiries
• Processing orders, quotations and hire contracts
• Liaising with customers, sites and other branches
• Coordinating equipment, deliveries and collections
• Supporting stocktakes and maintaining accurate records
• Managing branch paperwork and purchase orders
• Supporting credit control and compliance
• Maintaining strong customer relationships
• Supporting the wider branch team

The Person:

• Experience within hire, sales or customer service
• Construction or engineering experience
• Confident telephone and communication skills
• Proficient in Microsoft Office, particularly Excel and Outlook
• Highly organised with strong attention to detail
• Comfortable working in a fast-paced environment
• Strong team player with good people skills
• Based within a commutable distance of Reading

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.