Hire Desk Controller

Ridgway Rentals Ltd; Oswestry; On-site; GBP 21,000 - 25,000; Full time

Job summary

Ideal candidates bring strong customer service experience, solid IT skills, and the ability to work Monday to Friday with occasional Saturday hours. Join a friendly family-run team in a dynamic sector.

Qualifications

• Experience dealing directly with customers in a fast-paced office environment.
• Strong IT skills including Outlook and Excel.

Responsibilities

• Taking incoming calls from customers for hires.
• Obtaining & collating information related to hires.
• Keeping records of enquiries up-to-date & chasing up promising leads.

Skills

Customer service

IT proficiency

Tools

Outlook

Excel

Job description

RIDGWAY RENTALS ARE LOOKING FOR A Hire Desk Controller

Full job description

Position: Hire Desk Controller

Location: Earthmover House, St Martins, Oswestry, Shropshire, SY11 3PZ

Employment: Full time (Monday - Friday)

• Full time
• 7:30am - 5:30pm Monday - Friday, 8:00am - 12:00pm Saturday (1in3)

Role responsibility & duties

• Taking incoming calls from customers for hires
• Obtaining & collating information related to hires
• Keeping records of enquiries up-to-date & chasing up promising leads

Skills, Knowledge & Expertise

• Experience dealing directly with customers in a fast-paced office environment
• Strong IT skills including, particularly with outlook & Excel

A bit about Ridgway

At Ridgway rentals we pride ourselves on being a family-owned & family-run company with years of experience in the Plant hire sector. We run a vast range of machinery to cater to the needs of; Housebuilders, Civil engineers, Demolition works, Water treatment, Waste management & Agriculture.

At Ridgway we take pride in providing an excellent level of service both efficiently & safely. Every member of our team forms an essential cog in an intricate machine and any successful applicant would need to be enthusiastic, a team-player & ready to muck in to any task that suit their skills with no 2 days ever likely to be exactly the same.

Previous applicants to Ridgway Rentals need not apply for this role.