Hire Desk Controller

Path Recruitment Ltd; London Borough of Enfield; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

42.5 hours per week

Friendly and supportive environment

Career progression and development

Established staff investment

Job summary

Path Recruitment Ltd is recruiting a Hire Desk Controller in Edmonton, North London to join a well-established plant hire business offering £30,000–£32,000, progression and stability.

You will manage hire desk operations, process on-hire and off-hire, build relationships with customers, and coordinate deliveries with drivers and internal teams to ensure smooth hire experiences.

The role is busy and varied, with opportunities for development and a supportive team and environment.

Qualifications

• Customer-focused and organised

Responsibilities

• Taking customer enquiries and identifying equipment requirements
• Processing equipment on-hire and off-hire requests accurately
• Building and maintaining strong customer relationships
• Organising equipment deliveries and collections
• Liaising with customers, drivers and internal teams to coordinate hire requirements
• Keeping hire records and systems up to date
• Providing a professional and efficient service throughout the hire process

Job description

Hire Desk Controller required in Edmonton, North London, joining a well-established plant hire business offering £30,000–£32,000, progression and stability.

Join a well-established and growing business within the plant hire and equipment rental industry. The company is committed to investing in its people, creating a friendly working environment and providing genuine opportunities to develop your career.

Key Benefits of the Hire Desk Controller:

• Monday to Friday, 42.5 hours per week
• Friendly and supportive working environment
• Career progression and development opportunities
• Join an established business that invests in its staff
• Varied role with plenty of customer interaction

About the Role

As a

Hire Desk Controller, you will play a key role in ensuring the smooth running of the hire desk and delivering excellent customer service.

Your responsibilities will include:

• Taking customer enquiries and identifying their equipment requirements
• Processing equipment on-hire and off-hire requests accurately
• Building and maintaining strong customer relationships
• Organising equipment deliveries and collections
• Liaising with customers, drivers and internal teams to coordinate hire requirements
• Keeping hire records and systems up to date
• Providing a professional and efficient service throughout the hire process

This is a busy and varied position where you will become an important part of the day-to-day operation, helping customers get the right equipment where they need it, when they need it.

About You

We are looking for a customer-focused and organised individual who enjoys working in a busy environment.

You may have previous experience within plant hire, equipment rental, tool hire, construction.You may have worked as a Hire Desk Controller, Hire and Sales Coordinator, Hire Administrator, Hire Negotiator, Rental Manager, Hire Controller, Plant Hire Controller, Rental Administrator or similar to be considered.

Next Steps

If you are looking for a

Hire Desk Controller opportunity with a well-established business that genuinely invests in its staff, we want to hear from you.

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