Hire Controller - Frontline Sales & Operations (Hybrid)

Lloyds British Group Ltd; Gloucester; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Life assurance

Pension Scheme

95% discount across the Speedy brand

Opportunities for training, career/pro

Voluntary Health Cash Plan

My Staff Shop discounts

Green Commute Initiative

Employee Assistance Program (EAP)

Job summary

Speedy Group in Gloucester is seeking a Hire Controller to manage the end-to-end hire process from order to delivery and collection. Based in the depot, you will work on the front line of sales and customer service, building strong relationships with customers to ensure needs are met.

This desk-based role requires strong organisational and communication skills, a willingness to learn, and a driving license. Hybrid working arrangements and opportunities for career progression are available.

Qualifications

• Strong organisational skills required.
• Excellent verbal and written communication.
• Commitment to learn and develop within the role.
• Driving licence is essential.
• Previous experience in the hire industry or similar sales/operational role.
• Ability to support the business unit to deliver ESG Strategy.”

Responsibilities

• Coordinate the full hire process from order to delivery and collection, liaising with depot teams to meet customer needs.
• Desk-based role working with stock teams, drivers and engineers to minimise delays and ensure equipment availability.

Skills

Strong organisational skills

Strong communication skills

Commitment to learn and develop

Driving licence

Hire industry experience

Customer service orientation

Job description

Speedy Group in Gloucester is seeking a Hire Controller to manage the end-to-end hire process from order to delivery and collection. Based in the depot, you will work on the front line of sales and customer service, building strong relationships with customers to ensure needs are met.

This desk-based role requires strong organisational and communication skills, a willingness to learn, and a driving license. Hybrid working arrangements and opportunities for career progression are available.