Hire Controller - Flexible Hours, Customer-Focused Ops

Speedy Hire; Liverpool; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Life assurance

Pension scheme

Canteen facilities

Employee discounts

Job summary

Speedy, the UK’s leading hire provider, is seeking a Hire Controller in Liverpool. The role coordinates the complete hire process from order to delivery and collection, working closely with depot teams to meet customer needs and ensure satisfaction.

This desk-based, front-line position emphasizes strong communication and relationship-building with internal departments. You’ll work Monday to Friday, 07:30–17:00, 42 hours per week, in a supportive environment that offers career development,

Qualifications

• Strong organisational and communication skills are essential.
• Adaptability and a commitment to learn and develop on the job.
• Experience in the hire industry or similar sales/operational role is preferred.
• Ability to support the business unit to deliver ESG targets.

Responsibilities

• Based in the depot, the Hire Controller coordinates the full hire process from order to delivery and collection.
• Liaising with stock teams, drivers and engineers to ensure timely fulfilment of customer needs.
• Contribute to frontline sales and customer service excellence.

Skills

Organisational skills

Communication skills

Adaptability

Learning mindset

Driving licence

Hire industry experience

Job description

Speedy, the UK’s leading hire provider, is seeking a Hire Controller in Liverpool. The role coordinates the complete hire process from order to delivery and collection, working closely with depot teams to meet customer needs and ensure satisfaction.

This desk-based, front-line position emphasizes strong communication and relationship-building with internal departments. You’ll work Monday to Friday, 07:30–17:00, 42 hours per week, in a supportive environment that offers career development,