Hire Controller

Speedy Hire; Leeds; On-site; GBP 29,000; Full time

Job summary

A leading hire provider is looking for a Hire Controller in Leeds. This pivotal role involves managing the hire process, ensuring customer satisfaction, and collaborating with various departments. The candidate should possess strong organizational and communication skills, and previous experience in similar fields is essential.

Benefits

26 days holiday plus bank holidays

Life assurance

Pension scheme

Canteen facilities

95% discount across the Speedy brand

Training, development, and career progression opportunities

Voluntary Health Cash Plan

My Staff Shop discounts and offers

Green Commute Initiative for cycling

PAM Employee Assistance Program (EAP)

Qualifications

• Previous experience in hire, sales, or operational roles is essential.
• Strong organisational and communication skills are required.
• Ability to support in delivering ESG Strategy.

Responsibilities

• Coordinate entire hire process from order to delivery.
• Liaise with teams to ensure equipment availability.
• Maintain customer satisfaction throughout the process.

Skills

Organisational skills

Communication

Adaptability

Commitment to learning

Education

Valid driving license

Experience in hire, sales, or operations

Job description

Speedy is the UK’s leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services – everything for every job!

Job Title - Hire Controller

Location - Leeds

Working hours - Mon - Fri, 07:30 - 17:00

Salary: £28,589

Based in the depot, the Hire Controller plays a vital role in operations, sales, and customer service. Building relationships is key, as you will coordinate the entire hire process from taking orders to delivery and collection, liaising with various depot departments to meet customer needs and ensure satisfaction.

On a daily basis, you will be desk-based, working closely with other departments, including stock teams, drivers, and engineers, to ensure equipment availability and timely service.

To succeed, you will need:

• Strong organisational skills
• Excellent verbal and written communication skills
• Adaptability
• A commitment to learning and development
• A valid driving license
• Previous experience in hire, sales, or operational roles
• The ability to support your team in delivering our ESG Strategy – Decade to Deliver

What We Offer

• 26 days holiday plus bank holidays
• Life assurance
• Pension scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Training, development, and career progression opportunities
• Voluntary Health Cash Plan
• My Staff Shop discounts and offers
• Green Commute Initiative for cycling
• PAM Employee Assistance Program (EAP) providing free support and counselling

Speedy promotes a healthy work-life balance with flexible working arrangements, including flexible start/end times, shorter days, term-time hours, and job sharing. We also offer a clear career progression pathway within the group.

Please note, Speedy reserves the right to close applications early if sufficient candidates are received. Some roles may require DBS, Credit, or Security Clearance checks.

Speedy is committed to diversity and inclusion, fostering an environment where all employees can thrive. For more information, see our ESG governance policies: https://www.speedyservices.com/esg/governance.

All applicants must have the right to work in the UK and will be considered regardless of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability.