Hire Desk Coordinator – Stockport (5346)

SRS Recruitment Solutions; Stockport; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading company in the plant and tool hire industry seeks a Hire Desk Coordinator in Stockport. You will ensure hire requirements are met efficiently while being part of a friendly team dedicated to excellent customer service and supporting major projects.

Qualifications

• Excellent telephone manner and communication skills.
• Confident and professional when dealing with customers.
• Computer literate with strong attention to detail.
• Organised, proactive, and able to work well under pressure.

Responsibilities

• Handle incoming hire enquiries via phone and email.
• Process and manage equipment hire orders with speed and accuracy.
• Build and maintain strong relationships with key account customers.
• Liaise with depots and suppliers to ensure on-time deliveries and collections.
• Maintain accurate records and data entry within the hire management system.

Skills

Communication Skills

Attention to Detail

Organisational Skills

Teamwork

Job description

Vacancy No 5346

Vacancy Title Hire Desk Coordinator

Location Stockport

Vacancy Description

Our client, a leader in the plant and tool hire industry, is on the lookout for a confident and motivated individual to join their Key Accounts Office as a Hire Desk Controller, based in Stockport.

About the Role

As a Hire Desk Controller, you’ll play a key role in delivering top-tier service, ensuring hire requirements are met efficiently and professionally. You’ll be part of an experienced, friendly team dedicated to providing outstanding customer service and supporting major projects across the country.

Key Responsibilities

• Handle incoming hire enquiries via phone and email
• Process and manage equipment hire orders with speed and accuracy
• Build and maintain strong relationships with key account customers
• Liaise with depots and suppliers to ensure on-time deliveries and collections
• Provide updates and support to customers throughout the hire process
• Maintain accurate records and data entry within the hire management system

What They’re Looking For

• Excellent telephone manner and communication skills
• Confident and professional when dealing with customers
• Computer literate with strong attention to detail
• Organised, proactive, and able to work well under pressure
• A team player with a can-do attitude

Working Hours

Monday to Friday: 7:30am – 5:00pm

(No weekends!)