Hire Controller

Speedy Hire Plc; Basildon; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

26 days holiday (plus bank holidays)

Life assurance

Pension Scheme

Canteen facilities

95% discount across the Speedy brand

Opportunities for training, developemt

Voluntary Health Cash Plan

My Staff Shop: discounts and offers

Green Commute Initiative

PAM - EAP

Job summary

Speedy Hire Plc in London is recruiting a Hire Controller to be based in the depot and act as the front line of sales and customer service. You will coordinate the entire hire process from order to delivery and collection, liaising with stock teams, drivers and engineers to meet customer needs.

The role emphasises strong organisational and communication skills, a proactive approach, and a commitment to learning.

Qualifications

• Strong organisational skills and able to manage multiple tasks.
• Excellent verbal and written communication to liaise with customers and internal teams.
• Adaptable and proactive in a fast-paced hire environment.
• Committed to learning and developing within the role and company.
• Valid driving license required for depot-based responsibilities.
• Experience in the hire industry or similar sales/operational role preferred.
• Ability to support the business unit/team to deliver the ESG Strategy - Decade to Deliver.

Responsibilities

• Based in the depot, the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure customer needs are met and satisfaction with service.
• On a day‑to‑day basis, you will be desk‑based, working with other departments, and liaising with stock teams, drivers and engineers to fulfil customer needs with readily available equipment.

Skills

Strong organisational skills

Strong communication skills (verbal &

Adaptability

Commitment to learn and develop

Driving license

Previous experience in hire industry

ESG Strategy - Decade to Deliver

Job description

Speedy is the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!

Hire Controller

Location: London

Working Hours: Mon - Fri, 07:30 - 17:00 - 42 hours per week

Responsibilities

Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they're satisfied with our service.

On a day‑to‑day basis, you will be desk‑based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.

Requirements

• Strong organisational skills
• Strong communication skills both verbally & written
• Adaptability
• Commitment to learn and develop
• Driving license
• Previous experience working within the hire industry or similar sales or operational role
• Ability to support your business unit/team to deliver our ESG Strategy - Decade to Deliver.

Benefits

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension Scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Opportunities for training, development and career progression
• Voluntary Health Cash Plan
• My Staff Shop: discounts and offers for shopping etc. across many suppliers
• Green Commute Initiative: Work scheme for cycling
• PAM - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.