Hire Controller

Speedy Hire Plc; Greater London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

26 days holiday

Life assurance

Pension Scheme

Canteen facilities

95% discount across Speedy brand

Training and career progression

Health Cash Plan

Staff Shop discounts

Green Commute Initiative

Employee Assistance Program (EAP)

Job summary

Speedy Hire Plc is seeking a Hire Controller for our London depot on Old Kent Road. The role revolves around coordinating the full hire process from order intake through delivery and collection, ensuring customer needs are met with efficient service.

The ideal candidate will have strong organisational and communication skills, a drive to learn, and a valid driving license. Prior hire industry or related sales/operational experience is preferred, with a commitment to ESG initiatives.

Qualifications

• Strong organisational skills.
• Excellent verbal and written communication skills.
• Adaptability and flexibility.
• Commitment to learn and develop professionally.
• Valid driving license.
• Previous experience in hire industry or similar sales/operational role.
• Ability to support ESG Strategy – Decade to Deliver.

Responsibilities

• Based in the depot, the Hire Controller coordinates the entire hire process from order to delivery and collection, liaising with all depot parts.
• Maintains strong customer service, building relationships to meet customer needs and ensure satisfaction.
• Desk-based role with regular liaison to stock teams, drivers and engineers to minimise delays and ensure equipment is readily available.

Skills

Strong organisational skills

Strong communication skills

Adaptability

Commitment to learn and develop

Driving license

Experience in hire industry or similar

ESG Strategy contribution

Job description

Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!

Job Title - Hire Controller

Location - London, Old Kent Road

Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week

Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they're satisfied with our service.

On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.

For us to help you on your journey to success, here's what you'll need:

• Strong organisational skills
• Strong communication skills both verbally & written
• Adaptability
• Commitment to learn and develop
• Driving license
• Previous experience working within the hire industry or similar sales or operational role
• Ability to support your business unit/team to deliver our ESG Strategy - Decade to Deliver.

What we offer:

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension Scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Opportunities for training, development and career progression
• Voluntary Health Cash Plan
• My Staff Shop: discounts and offers for shopping etc. across many suppliers
• Green Commute Initiative: Work scheme for cycling
• PAM - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.