Highways Officer: Safety, Maintenance & Community Impact

Northyorks; Boroughbridge; Remote; GBP 40,000 - 44,000; Full time

Benefits offered by this job

Company vehicle

29 days annual leave

Pension scheme

Structured training

Health plan

Cycle to Work

Employee discounts

Job security

Community impact

Job summary

NY Highways in Boroughbridge, North Yorkshire, is seeking an experienced Highways Officer to join the Highways Operations team. You’ll oversee maintenance and safety across a large local network, combining site work with technical decisions, contractor liaison and community engagement.

The role blends site, office and stakeholder-facing duties, with a focus on inspections, defect management, and responsive maintenance to keep communities connected year-round.

Qualifications

• Experience in highways maintenance or civil engineering.
• Knowledge of highway inspection and maintenance practices.
• Experience planning, coordinating or monitoring works programmes.
• Strong communication and stakeholder management skills.
• Full UK driving licence.
• Relevant highways or civil engineering qualification.
• Experience managing highway defects and repairs.
• Knowledge of highways legislation and network management duties.
• Experience responding to customer enquiries or public liability matters.

Responsibilities

• Managing highway inspections and ensuring compliance with required standards and service levels.
• Identifying and ordering maintenance works to address defects and maintain network safety.
• Liaising with contractors, local authorities, parish councils and members of the public on highway matters.
• Supporting delivery of routine and reactive highway maintenance programmes.
• Playing a key role in winter maintenance and emergency response.
• Assisting with customer enquiries, public liability claims and highway-related investigations.

Skills

Highways maintenance

Civil engineering

Inspection and maintenance practices

Planning/coordination

Stakeholder management

Decision making

Driving licence

Customer enquiries handling

Education

Relevant highways or civil engineering qualification

Job description

NY Highways in Boroughbridge, North Yorkshire, is seeking an experienced Highways Officer to join the Highways Operations team. You’ll oversee maintenance and safety across a large local network, combining site work with technical decisions, contractor liaison and community engagement.

The role blends site, office and stakeholder-facing duties, with a focus on inspections, defect management, and responsive maintenance to keep communities connected year-round.