Highways Officer (Boroughbridge)

Northyorks; Boroughbridge; Remote; GBP 40,000 - 44,000; Full time

Benefits offered by this job

Company vehicle

29 days annual leave

Pension scheme

Structured training

Health plan

Cycle to Work

Employee discounts

Job security

Community impact

Job summary

NY Highways in Boroughbridge, North Yorkshire, is seeking an experienced Highways Officer to join the Highways Operations team. You’ll oversee maintenance and safety across a large local network, combining site work with technical decisions, contractor liaison and community engagement.

The role blends site, office and stakeholder-facing duties, with a focus on inspections, defect management, and responsive maintenance to keep communities connected year-round.

Qualifications

• Experience in highways maintenance or civil engineering.
• Knowledge of highway inspection and maintenance practices.
• Experience planning, coordinating or monitoring works programmes.
• Strong communication and stakeholder management skills.
• Full UK driving licence.
• Relevant highways or civil engineering qualification.
• Experience managing highway defects and repairs.
• Knowledge of highways legislation and network management duties.
• Experience responding to customer enquiries or public liability matters.

Responsibilities

• Managing highway inspections and ensuring compliance with required standards and service levels.
• Identifying and ordering maintenance works to address defects and maintain network safety.
• Liaising with contractors, local authorities, parish councils and members of the public on highway matters.
• Supporting delivery of routine and reactive highway maintenance programmes.
• Playing a key role in winter maintenance and emergency response.
• Assisting with customer enquiries, public liability claims and highway-related investigations.

Skills

Highways maintenance

Civil engineering

Inspection and maintenance practices

Planning/coordination

Stakeholder management

Decision making

Driving licence

Customer enquiries handling

Education

Relevant highways or civil engineering qualification

Job description

Salary: £40,128.52 - £43,585.14 per annum Grade: 7 Contract : Permanent, Full time
Hours:40 hours per week
Location: Boroughbridge, North Yorkshire

Help keep North Yorkshire moving.

We're looking for an experienced Highways Officer to join our Highways Operations team. You'll help manage and maintain one of England's largest local highway networks, ensuring safe travel for communities, businesses and visitors throughout North Yorkshire.

This is an excellent opportunity for a highways professional who enjoys a varied role combining site-based work, technical decision-making, contractor management and community engagement.

• Be trusted to manage your own area and make decisions that have a visible impact on local communities.
• Work across a diverse network of rural and urban roads.
• Develop your technical expertise through training, mentoring and professional development.
• Join a supportive and experienced team with a strong safety culture.
• Enjoy a mix of office, site and stakeholder-facing work.

About the role

As a Highways Officer, you will be responsible for managing and monitoring highway maintenance activities within the Boroughbridge area, ensuring the network remains safe and serviceable for all users. Working closely with colleagues, contractors, local stakeholders and members of the public, you will contribute to the delivery of high-quality highway maintenance services.

This is a varied role that combines technical knowledge, problem solving and stakeholder engagement, offering the chance to make a visible difference within local communities

Key responsibilities include:

• Managing highway inspections and ensuring compliance with required standards and service levels.
• Identifying and ordering maintenance works to address defects and maintain network safety.
• Liaising with contractors, local authorities, parish councils and members of the public on highway matters.
• Supporting the delivery of routine and reactive highway maintenance programmes.
• Playing a key role in winter maintenance and emergency response, helping keep communities connected during challenging conditions.
• Assisting with customer enquiries, public liability claims and highway-related investigations.Monitoring performance information and supporting continuous service improvement.

About you

• Essential
• Experience working within highways maintenance, highways operations or civil engineering.
• Knowledge of highway inspection and maintenance practices.
• Experience planning, coordinating or monitoring works programmes.
• Strong communication and stakeholder management skills.
• Ability to make sound decisions and solve problems effectively.
• Full UK driving licence.
• Relevant highways or civil engineering qualification.
• Experience managing highway defects and repairs.
• Knowledge of highways legislation and network management duties.
• Experience responding to customer enquiries or public liability matters.

• Salary of £40,128.52 to £43,585.14 with annual pay progression.
• Company vehicle for business use.
• Up to 29 days annual leave plus bank holidays.
• Pension scheme (up to 6% employer contribution).
• Structured training and career development opportunities.
• Health Cash Plan and Employee Assistance Programme.
• Cycle to Work scheme and employee discounts.
• Job security within a growing and essential infrastructure organisation.
• The opportunity to make a genuine difference to communities across North Yorkshire

We reserve the right to remove this vacancy in the event of the position being filled before the proposed deadline. NY Highways is an equal opportunity employer and values diversity.

We are committed to equality of opportunity for all staff. We welcome applications from individuals regardless of age, any disability, sex, gender reassign… We will not accept applications from agencies and can only consider applications from individuals with right to work within the UK.

At NY Highways, safety is a core principle. We are dedicated to the health and safety of our employees and the public. To maintain a safe work environment, we enforce a strict substance misuse policy. Employees must report to work fit for duty and free from drugs or alcohol. New employees will undergo mandatory drug and alcohol testing, with random tests conducted throughout employment. Adherence to this policy is essential for upholding our safety standards and ensuring the integrity of our operations.