Highways Development Management and Licensing Officer

Norfolk County Council; Norwich; Hybrid; GBP 41,000 - 43,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working: flexi-time, remote &

Hybrid working dependent on role

Norfolk Rewards discounts

Blue Light card

Relocation expenses (where applicable)

LG Pension scheme

Car lease scheme (eco-friendly)

Job summary

Norfolk County Council is seeking a Highways Development Management & Licensing Officer in Norwich. The role involves managing a caseload in the Great Yarmouth area, advising the Local Planning Authority on highway matters, and coordinating minor improvement schemes.

You will engage with planning professionals and elected members, delivering high quality solutions. You will have an HNC in Civil Engineering (or equivalent) and proven highways experience, with excellent writing and briefing skills

Qualifications

• Attention to detail with sound highway knowledge.
• Strong written communication for planning professionals and elected members.
• Excellent negotiation and customer service skills.

Responsibilities

• Manage caseload for the Great Yarmouth area and provide professional highway advice to the LPA.
• Assess highway implications on development proposals and coordinate minor highway improvement schemes.
• Coordinate GVOL responses and liaise with Traffic Commissioner as required.
• Visit development sites roughly one day per week and communicate with stakeholders at public meetings.

Skills

Attention to detail

Highway matters knowledge

Communication

Negotiation

Customer service

Education

HNC in Civil Engineering

Job description

Highways Development Management and Licensing Officer | 11361 | Permanent Contract | 37 hours per week | £41,177 to £43,149 per annum (Scale J) | County Hall, Norwich

Following retirement of the current post holder, we have a vacancy for the post of Highways Development Management & Licencing Officer on a full time basis.

If you have a good attention to detail, a sound knowledge of highway matters and the ability to work through issues to deliver high quality solutions, you could be the person we're looking for to join the Developer Services Team.

Responsible for the Great Yarmouth area, you will be expected to manage your own caseload, provide the Local Planning Authority with professional advice on a wide range of highway topics; undertake assessment of highway implications on development proposals, co-ordinate the delivery of minor highway improvement schemes and coordinate responses to the Traffic Commissioner in relation to Good Vehicle Operator's Licences (GVOL).

You will typically spend one day each week visiting potential development sites; and will have excellent communication, negotiation and motivational skills, together with a commitment to continuous improvement of performance and customer service.

You will hold an HNC in Civil Engineering (or equivalent qualification) or have proven relevant highways experience. It is essential that you have the ability to effectively communicate in writing to interested parties and planning professionals, to brief elected members verbally at committee and other stakeholders at public meetings.

Further information can be obtained by contacting either Jon Hanner - Developer Services Manager [e-mail] or Dave Wilson - Principal Engineer (Developer Services) [e-mail]

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
• ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 15 October 2026 23:59

All other applicants closing date: 22 October 2026 23:59