Area Supervisor (Highways)

Norse Group LTD; Norwich; On-site; GBP 38,000 - 43,000; Full time

Benefits offered by this job

25 days + 8 bank holidays

Pension & sickness scheme

Progression opportunities

Job summary

Norse Highways, a division of Norse Group, is recruiting an Area Supervisor to lead highways maintenance operations in Norfolk. The role focuses on workforce performance, safety culture, compliance, and delivering high-quality highway work with a strong emphasis on planning, efficiency, and client expectations.

The successful candidate will oversee operatives, conduct site visits, ensure safety standards, and drive continuous improvement while supporting contractual KPI targets.

Qualifications

• Requires a full driving licence.
• Experience supervising highways maintenance operations.
• Strong understanding of highways legislation, standards, and compliance requirements.
• Knowledge of NRSWA, Chapter 8, CDM Regulations, and Health & Safety legislation.
• Experience conducting audits, inspections, and performance reviews.
• Excellent communication skills.
• NRSWA - essential.
• SMSTS (Site Management Safety Training Scheme).

Responsibilities

• Monitor productivity and operational performance against KPIs.
• Conduct regular site visits and inspections to assess operational effectiveness and workforce capability.
• Manage operatives' deployment to maximise site-based productivity and minimise non-productive time.
• Resolve operational issues promptly to minimise disruption and maintain service delivery.
• Promote a positive safety culture and lead by example in health, safety and wellbeing matters.
• Ensure compliance with Health & Safety at Work Act requirements, CDM Regulations, NRSWA, Chapter 8, and other legislation.
• Monitor compliance with contractual standards, client specifications, and company procedures.
• Undertake quality inspections to ensure works meet required standards.
• Recognise and promote best practice across operational teams.
• Support the achievement of contractual KPI and service level targets.
• You will be part of the Winter Duty Officer Rota.
• You will be part of the OOH's Duty officer rota.

Skills

Full driving licence

Highways maintenance supervision

Highways legislation & compliance

Audits & inspections

Communication skills

NRSWA

SMSTS

Job description

Area Supervisor

Norfolk

£38,409.52 - £43,066.50 Dependent on experience

40 hours per week, Monday to Friday

Norse Highways are successful division of the wider Norse Group. We work in partnership with Norfolk County Council to deliver highways maintenance services across the county. We are currently seeking an Area Manager to join the management team with Norse Highways.

The role is responsible for driving workforce performance, promoting a strong safety culture, monitoring compliance, and ensuring the delivery of high-quality highway maintenance and improvement activities. This includes providing leadership, guidance, and support to highways operatives, ensuring all works are planned and executed safely, efficiently, and effectively, while maintaining full compliance with relevant legislation, contractual requirements, company policies, industry standards, and client expectations.

Key Responsibilities:

• Monitor productivity and operational performance against key performance indicators (KPIs).
• Conduct regular site visits and inspections to assess operational effectiveness and workforce capability.
• Manage operatives' deployment to maximise site-based productivity and minimise non-productive time.
• Resolve operational issues promptly to minimise disruption and maintain service delivery.
• Promote a positive safety culture and lead by example in all health, safety, and wellbeing matters.
• Ensure compliance with Health and Safety at Work Act requirements, CDM Regulations, NRSWA, Chapter 8, and other relevant legislation.
• Monitor compliance with contractual standards, client specifications, and company procedures.
• Undertake quality inspections to ensure works meet required standards.
• Recognise and promote best practice across operational teams.
• Support the achievement of contractual KPI and service level targets.
• You will be part of the Winter Duty Officer Rota.
• You will be part of the OOH's Duty officer rota.

Skills & Qualifications:

• Requires a full driving licence.
• Experience supervising highways maintenance operations.
• Strong understanding of highways legislation, standards, and compliance requirements.
• Knowledge of NRSWA, Chapter 8, CDM Regulations, and Health & Safety legislation.
• Experience conducting audits, inspections, and performance reviews.
• Excellent communication skills.
• NRSWA - essential.
• SMSTS (Site Management Safety Training Scheme).

Our Offer:

• 25 days plus 8 days bank holiday
• Progression opportunities in a national company
• Company pension & sickness scheme
• Opportunity to attain further professional qualifications
• Additional local benefits and a discounts

An enhanced DBS check will be required for our successful candidate, payment will be met by the employer

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage