Highway Manager

North Tyneside Council; New York; On-site; GBP 60,000 - 80,000; Full time

Job summary

North Tyneside Council is seeking a Highway Operations leader to plan and deliver day-to-day maintenance of the borough’s road network. You will lead a multi-disciplinary team, ensuring safety, resilience and value for money while aligning with asset management principles and council policies.

The role emphasizes risk-based decision making, contract governance and responsive service delivery to support economic growth and safe travel for residents and businesses.

Qualifications

• Strong understanding of local highway operations, inspections and risk-based maintenance.
• Knowledge of highways legislation/standards and street works/permit schemes.
• Familiarity with asset management principles, IMS/QA and health & safety/CDM requirements in live highway environments.

Responsibilities

• Plan and deliver reactive and planned highway maintenance and defect repairs using risk-based approaches.
• Lead a multi-disciplinary operational workforce, setting clear objectives and ensuring wellbeing and high performance.
• Coordinate winter service, adverse weather and incident response with resources and partners.
• Ensure timely response to emergencies and customer reports; manage contract administration and cost control.
• Support delivery of the council's multi-year transport investment programme and statutory duties.

Job description

Provide visible operational leadership for the day-to-daymanagement of the local highway network, planning and delivering reactive and planned maintenance, winter serviceand emergency response, so the network is safe, resilient and customerfocused. Embed risk-basedasset management, robust contract administration and cost control across revenue and capital works, supporting delivery of the Council's multi-yeartransport investment programme and statutory duties under Highways and Traffic Management.

Lead a multi-disciplinary operational workforce (supervisors/operatives), setting clear objectives, ensuring wellbeing, competence, and high performance. Along with workforce planning, rostering and succession planning to maintain service resilience.

The Highway Operations Team at North Tyneside Council plays a vital role in maintaining, managing and improving the borough's highway network to ensure it is safe, accessible and efficient for residents, businesses and visitors. The team is responsible for activities such as highway maintenance, road safety, inspections, winter services, streetworks coordination, drainage and responding to highway-related emergencies. By keeping roads, footways and associated infrastructure in good condition, the team helps support economic growth, enables people to travel safely and reliably, and enhances the overall quality of life within the borough. The work also contributes to the wider objectives of the authority by improving connectivity, supporting sustainable transport, protecting public assets, and ensuring the highway network remains resilient and fit for the future.

The postholder will plan and deliver reactive and planned maintenance, inspections and defect repairs using risk-based, asset-led approaches; ensure timely response to emergencies and customer reports. Along with coordinating winter service, adverse weather and incident response, deploying resources and collaborating with partners as required.

The successful candidate will need a strong understanding of local highway operations: inspections, risk-based maintenance, winter service and emergency response. Knowledge of highways legislation/standards and street works/permit schemes; working knowledge of NEC and supplier performance management. Familiarity with asset management principles, IMS/QA, and health & safety/CDM requirements in live highway environments.

Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression.

As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well-being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued.

Together, we're crafting a workplace that's built on our values and a shared commitment to making a difference.

If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel.

Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody's business.

Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.

Our Carbon Net-Zero 2030 Action Plan

In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council's operations, and the borough, by 50% by 2023 and to align to the Government's net zero target of 2050.

We recognise the significant role we can play in the borough in helping to limit climate change, but we can't do this alone; we need help from all our residents, businesses, voluntary and community sectors and of course all those who apply and work for us. Together we can make North Tyneside a sustainable place to live and work for everyone in the borough.