High-Tempo Café Assistant: Five-Star Service

Marks & Spencer Plc; High Wycombe; On-site; GBP 12,000 - 14,000; Part time

Job summary

Marks & Spencer Plc in High Wycombe is seeking staff for the M&S Café to deliver warm, five-star service during busy periods. You will be a brand ambassador, recommending food and drink while keeping the cafe running smoothly and safely.

The role requires digital confidence to take orders efficiently, teamwork to support colleagues, and the ability to stay calm under pressure during peak times. Flexible hours including weekends are expected.

Qualifications

• Ability to work in a fast-paced, high-pressure environment.
• Digitally confident with using sales tools and order systems.
• Committed to delivering five-star service to customers.
• Flexible to work peak periods, weekends and holidays.

Responsibilities

• Use our tools to take and fulfil orders quickly, keeping customers moving and satisfied.
• Maintain impeccable food safety standards while juggling orders and queues.
• Be a brand ambassador, making great food and drink recommendations.
• Ensure the cafe operates smoothly, even during the busiest periods.
• Support colleagues and contribute to a high-performance culture.

Skills

Digital literacy

Customer service

Teamwork

Under pressure

Job description

Marks & Spencer Plc in High Wycombe is seeking staff for the M&S Café to deliver warm, five-star service during busy periods. You will be a brand ambassador, recommending food and drink while keeping the cafe running smoothly and safely.

The role requires digital confidence to take orders efficiently, teamwork to support colleagues, and the ability to stay calm under pressure during peak times. Flexible hours including weekends are expected.