High Impact User Care Coordinator

TN United Kingdom; Bristol; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading NHS trust in Bristol is seeking a High Impact User Care Coordinator to join their paediatric metabolic CNS team. The role involves providing comprehensive care to patients with metabolic disorders, ensuring high-quality support and education for families and healthcare professionals. This position offers a chance to work flexibly while making a significant impact on patient care.

Qualifications

• Supports patients from diagnosis to end-of-life care.
• Works flexibly to ensure a safe and friendly service.

Responsibilities

• Organising emergency alerts and illness management.
• Providing education to healthcare professionals and families.
• Advising patients on managing complex symptoms.

Skills

Communication

Problem Solving

Organizational Skills

Education

Paediatric Nursing

Job description

High Impact User Care Coordinator, Bristol

Client: University Hospitals Bristol and Weston NHS Foundation Trust

Location: Bristol, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 8349e32104fc

Job Views: 3

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

We value work-life balance and encourage flexible working arrangements. We particularly welcome applications from Black, Asian, and minority ethnic candidates, as they are under-represented within the Trust.

Learn more about our values at our trust values.

We have an exciting opportunity within the paediatric metabolic CNS team. The Southwest regional metabolic department cares for over 650 patients, and the CNS is often the first contact for patients, families, and professionals.

Responsibilities include:

• Organising emergency alerts and illness management
• Conducting specialist tests, investigations, and infusions
• Providing education to healthcare professionals and families
• Offering practical and emotional support to patients and families with rare disorders

This role suits a paediatric nurse with excellent communication, problem-solving, and organizational skills. You will support patients from diagnosis through ongoing care and transition or end-of-life care, working flexibly to ensure a safe and friendly regional service.

You will be part of an established CNS team providing comprehensive metabolic care. If you aim to advance your career and deliver excellent care for children with metabolic disorders, we would love to hear from you.

Additional responsibilities include:

• Advising patients and staff on managing complex symptoms and emergencies
• Developing and improving service quality and cost-effectiveness
• Sharing expertise within the multidisciplinary team
• Acting as a resource for patient care needs
• Collaborating with community and hospital staff to ensure seamless services
• Supporting patient investigations and treatments, including CNS-led procedures
• Planning and coordinating patient assessments in line with care plans and national guidelines
• Providing cross-cover for related CNS services

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is a leading NHS trust with over 13,000 staff and diverse clinical services across multiple sites. Rated 'Good' by the CQC, UHBW is committed to innovation, research, and excellent patient care. We promote diversity and are dedicated to safeguarding vulnerable groups. Join us to enjoy city life, seaside, and countryside in the South West.