High-End Dining Waiter | VIP Service & Perks

Soho House & Co.; Greater London; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Weekly Pay

Team meal while on shift

50% Team discount on Food & Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off

Staff Discount on Cowshed & Soho Home

Charity days with Soho Impact

Counselling Sessions

Training & team events

Job summary

Soho House & Co. is seeking a Waiter/Waitress for High Road House, West London.

You will deliver refined, attentive service to our members and guests, working closely with floor and kitchen teams to ensure a smooth dining experience that reflects the Club’s standards of professionalism and discretion. Your responsibilities include greeting guests, taking orders, making recommendations, and processing payments via card, the Soho House App, or House Pay, while upholding a warm, personalised

Qualifications

• 2-3 years in a similar high-end dining environment is preferred.
• Ability to thrive in fast-paced, high-volume settings.
• Hospitable, approachable and passionate about customer service.
• Able to follow training schedules and Club School guidelines.
• Able to work flexible shifts, including weekends and holidays.
• Ability to work well in a team and autonomously.

Responsibilities

• Warmly greet members, introduce menus, and engage upon seating.
• Take accurate food and drink orders, accommodating allergies or dietary needs.
• Coordinate with kitchen and bar staff to ensure timely and correct order delivery.
• Provide knowledgeable recommendations on menu items and pairings.
• Maintain exceptional table service and proactively top up beverages.
• Keep the dining area clean and tables reset as needed.
• Handle member requests with flexibility to create memorable experiences.
• Process payments via card, Soho House App, or House Pay.
• Uphold discretion and professionalism with VIPs and PWKs.
• Attend briefings, tastings and assist colleagues as required.

Skills

Customer service

Teamwork

Fast-paced environment

Problem solving

Hospitality

Job description

Soho House & Co. is seeking a Waiter/Waitress for High Road House, West London.

You will deliver refined, attentive service to our members and guests, working closely with floor and kitchen teams to ensure a smooth dining experience that reflects the Club’s standards of professionalism and discretion. Your responsibilities include greeting guests, taking orders, making recommendations, and processing payments via card, the Soho House App, or House Pay, while upholding a warm, personalised