HIEM Operations Officer

Nottingham University Hospitals NHS Trust; Nottingham; On-site; GBP 28,000 - 36,000; Full time

Job summary

HIEM, within Nottingham University Hospitals NHS Trust, is expanding its Operations Officer function. You will join an established team, focusing on corporate meetings management, reporting coordination, portfolio assurance, and support to corporate functions.

You will work with colleagues across the Operations Team to improve governance, performance, and systems, contributing to the Trust's strategic aims.

Responsibilities

• Corporate meetings management and diary coordination.
• Coordinate internal and external reporting and portfolio assurance.
• Support wider corporate functions and governance activities.
• Drive organisational performance, business systems optimisation and reporting.
• Plan and coordinate programme reporting and quarterly commissioner reports.
• Oversee finance and budget activity, HR and recruitment tasks.
• Ensure compliance with NUH policies and working practices.

Job description

Due to growth in organisational demand, HIEM is expanding its established Operations Officer function from 1.0 WTE to 2.0 WTE. This is not a new role, but an opportunity to join an existing high-performing team, with responsibilities shared across both postholders.

You will play a central role in ensuring the smooth running of HIEM's corporate and operational functions. Initial responsibilities will focus on corporate meetings management, coordination of internal and external reporting, portfolio assurance, and support to wider corporate functions. Working closely with colleagues across the Operations Team and wider organisation, you will help drive organisational performance, governance, business systems optimisation, and reporting that demonstrates our impact. This is an exciting opportunity to influence how a dynamic organisation delivers its strategic ambitions., Reporting to the Head of Corporate Office, you'll have the opportunity to plan and co-ordinate programme reporting and completion of our key quarterly reports to our commissioners, have oversight of finance and budget activity, along with HR and recruitment activity across HIEM. You'll also play a key role in the coordination of working practices and policy implementation to ensure that HIEM is at all times compliant with NUH policies.

We are seeking someone who has excellent attention to detail, is organised, a great communicator and is numerate, to join our dynamic organisation. You will have a high level of administration and office management experience, knowledge of the health and care sector, and demonstrate initiative and problem-solving skills.

Interviews will take place face-to-face at HIEM offices in Nottingham, initially planned for w/c 2 November 2026 but may be subject to change (shortlisted candidates will be informed accordingly)., We are one of 15 Health Innovation Networks around England that operate as the innovation arm of the NHS.

We bring together partners from all sectors involved in health and care including the NHS, social care and public health, patients, research, third sector and industry - to identify, test and spread new technologies and better ways of working.

We save the NHS money, generate economic growth, empower health and care staff, and improve lives for patients.

We work closely with our health and care stakeholders to establish their priorities then provide support. As part of a national network, we import evidenced solutions from other Health Innovation Network regions and export our successful East Midlands programmes on a national basis.

We have a range of objectives, but our overarching aim is always to make a difference for patients.